Frequently Asked Questions

Orders

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. We accept all major credit cards, PayPal, Shop Pay, and more.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at our Contact page if you need to make changes.

Will I receive an order confirmation?

Yes! You'll receive an email confirmation as soon as your order is placed, and another notification when it ships with tracking information.

Shipping

Where do you ship?

We currently ship within the United States. International shipping may be available on select items — check the product page for details.

How long does shipping take?

Standard shipping typically takes 5–10 business days. Custom apparel (Printify items) may take 7–14 business days as they are made to order.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also visit our Track Your Order page anytime.

Why hasn't my order shipped yet?

Custom apparel items are printed on demand and require 3–5 business days of production time before shipping. For other items, please allow 1–3 business days for processing.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for most items in original, unused condition. Custom-printed apparel is non-returnable unless there is a defect or error on our part.

How do I start a return?

Contact us via our Contact page with your order number and reason for return. We'll guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Products

Are your custom apparel items true to size?

Yes — each product page includes a size guide. We recommend checking it before ordering as sizing can vary by style.

What if I receive a damaged or incorrect item?

We sincerely apologize if this happens. Please contact us within 7 days of delivery with a photo of the issue and we'll send a replacement or issue a full refund.

Still Have Questions?

We're happy to help! Reach out to us via our Contact page and we'll get back to you within 1–2 business days.